Tordale Health
Policies & patient information
Find the information you need before enquiring, booking or sharing personal information.
Updated 12 September 2026Booking and payment
Understand the assessment agreement, fees, cancellation and refunds.
Terms and conditions →Privacy
How information is used for this website, enquiries, recruitment and payment administration. Clinical-record privacy arrangements are explained separately by the team.
Privacy policy →Cookies
Security cookies, external checkout services and your browser controls.
Cookie policy →Your experience
What to expect, how to prepare for an online appointment and how to request support.
Patient charter →Concerns and feedback
How to raise a concern and ask for a response.
Feedback and complaints →Access and communication
Tell us about an accessibility barrier or request another way to receive information.
Accessibility →Safety
Where to turn for urgent help and how to contact us safely.
Safety and urgent help →Clinical accountability
Professional standards and the boundaries of the current service.
Governance and quality →Our company
Registered office, company number, VAT number and contact information.
Company details →Working with us
Register professional interest in working with Tordale Health.
Careers →