Privacy & safety
Health information is sensitive. Your first email should contain only enough information for us to understand the type of enquiry and contact you about the next step.
Include your name, preferred contact details, whether the assessment is for a child or adult, and a short reason for contacting us. Do not email medical records, identity documents, payment card details or a detailed clinical history unless the team has provided an appropriate secure route.
Tordale Health is not an emergency or crisis service. If anyone is at immediate risk, call 999 or attend A&E. For urgent mental-health help in England, call NHS 111 and select the mental-health option.